DELIVERY AND SHIPPING

Thank you for shopping on our website. This Shipping Policy applies to all orders shipped within the United States.

I. Shipping Coverage

We currently support shipping to all states within the United States (including Alaska and Hawaii). We do not currently support international shipping or delivery to addresses outside the U.S.

II. Shipping Partners

To ensure the safe and timely delivery of your orders, we partner with the following major shipping carriers:

United States Postal Service (USPS)

United Parcel Service (UPS)

FedEx Corporation (FedEx)

The specific carrier for your order will be automatically selected by our system based on the delivery address, selected shipping method, and warehouse availability.

III. Processing Time

All orders are typically processed and shipped within 2 business days (excluding weekends and U.S. federal holidays). During promotional events or peak seasons, processing times may be slightly extended.

IV. Delivery Time

Standard Shipping: Approximately 3–7 business days.

Actual delivery times depend on your specific delivery address and the carrier’s actual transit conditions.

V. Shipping Fees

Shipping fees vary based on the total order amount, selected shipping method, and delivery address. The exact shipping cost will be displayed at checkout for your review and confirmation.

VI. Order Tracking

Once your order has shipped, you will receive a shipping tracking number via email. You can track the real-time delivery status of your order directly on the respective carrier’s website.

VII. Shipping Issues

We will make every effort to assist you in resolving the following situations:

Delivery failure due to an incorrect or incomplete address provided by the user;

Delayed, lost, or damaged packages;

Undeliverable or returned packages.

Please note that any additional costs incurred due to an incorrect address provided by the user shall be borne by the user.

VIII. Receipt and Liability

Once an order is marked as “Delivered” by the carrier, our delivery liability is considered fulfilled. If you have not received your package despite it being marked as delivered, please contact us immediately, and we will assist you in communicating with the shipping carrier to initiate an investigation.

IX. Force Majeure

We shall not be held directly liable for delivery delays caused by weather conditions, natural disasters, transportation disruptions, or other uncontrollable factors (Force Majeure events); however, we will make every effort to provide support and keep you updated on the situation.